I think the focus should start with how doctors in Sri Lanka, both in the government and the private sector, relate to their patients in general. Etiquette and manners, including bedside nanners, so to speak.

Simple things like how doctors address their patients. The attitudes displayed and dispositions adapted by doctors, including and most importantly by specialists, in wards, at bedsides, in clinics and in consultation chambers in the private sector.

Let’s hope that Dr. Dissanayake succeeds in his efforts.